Effective Date: October 8, 2026 | Last Updated: October 8, 2026
By accessing or using RO Service Pro (the "Service"), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a business, you represent that you have the authority to bind such entity.
RO Service Pro is a cloud SaaS platform designed to facilitate water purifier servicing, Annual Maintenance Contracts (AMC), technician dispatch, customer records management, inventory control, and digital billing for registered dealerships and repair shops.
Subscribers utilizing WhatsApp reminder and notification features agree to comply with the WhatsApp Business Messaging Policy established by Meta Platforms, Inc. Messages must be strictly transactional, relevant to customer RO maintenance, filter replacements, or invoices, and must not be used for unsolicited marketing spam.
Subscription plans are billed in advance on a monthly or yearly cycle via authorized payment gateways (e.g., Razorpay). Users may cancel their paid subscription at any time; access will remain active until the end of the current billing cycle, after which the account will gracefully transition to the Free plan tier.
You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. You agree not to upload fraudulent service logs or unauthorized copyrighted media.
RO Service Pro provides a software coordination platform and is not liable for direct physical servicing performed by technicians on consumer water filtration equipment. In no event shall our liability exceed the subscription fee paid by the user in the preceding three months.
For inquiries concerning these Terms of Service, contact us at:
Email: support@inludhiana.com