RO AMC Management Software for Water Purifier Service Businesses
AMC customers are the steady income of an RO business. A customer pays once a year, and you visit their machine on schedule, change filters and keep the water clean. The problem is keeping track. When AMC dates sit in a diary or an Excel sheet, visits get missed, expiry dates pass without a renewal call, and the customer gives next year's contract to someone else.
RO Service Pro is RO service software built specifically for RO dealership owners, service managers and technicians. It gives you one place to manage Annual Maintenance Contracts, schedule visits, track contract expiry dates and renew expired AMCs.
Contract & Visit Health
Zero Missed AMC Renewals- Linked to Machine: Brand, model & TDS
- Auto-Visits: Automated visit scheduling
- Expiry Tracking: Advance renewal alerts
- 1-Click WhatsApp: Instant reminder dispatch
Every AMC in one place, linked to customer and machine
Each AMC is stored with the customer's record. That record holds the customer's name, mobile and WhatsApp number, address and area, plus the RO's details: brand, model, serial number, installation date, warranty dates, filter replacement intervals and AMC dates.
So when a customer calls, you don't need to search old diaries. You open their record and see the machine, the contract and the full service history on the customer timeline. The customer timeline and service history are included on every plan.
Schedule AMC visits and stop missing them
RO Service Pro lets you schedule visits under each contract. On the Growth and Premium plans, Auto-Visits schedule automated visits for you, so the next visit is planned without anyone remembering to do it.
When a visit is due, assign it to a technician. They see the job on their phone, go to the customer, record the parts they replaced, collect the customer's digital signature and complete the job. (The technician mobile app starts on the Starter plan. See the RO technician app page.)
Track expiry dates and renew AMCs on time
The most expensive mistake in AMC business is a renewal you forgot to ask for. RO Service Pro tracks contract expiry dates, so you can see which AMCs are ending soon and which have already expired. You can then renew expired AMCs instantly.
- Every plan: 1-click WhatsApp Click-to-Chat reminders. You tap, the message opens in WhatsApp, and you send it.
- Starter and above: automated email reminders.
- Premium: automated WhatsApp reminders (5,000 per month) through the official Meta WhatsApp Cloud API, with scheduled reminders and custom templates.
Filter-change reminders that bring customers back
Not every customer has an AMC. Many only call when the water tastes bad. Since the software saves each machine's filter replacement interval, it can schedule service reminders, such as 3-month or 6-month sediment or carbon filter replacement dates. A filter reminder sent on time is often how a one-time customer turns into an AMC customer.
WhatsApp messages from RO Service Pro are transactional: service-due alerts, AMC renewal notices, technician-on-the-way alerts and invoice PDF links. Customers can opt out by replying STOP.
See which AMC customers you are keeping
On the Growth and Premium plans, follow-up and customer retention reports show you how many customers come back. Reports also cover technician productivity, technician cash collections and monthly revenue. This helps you decide where to spend your time: chasing renewals, training a technician, or adding a new area.
Bill the AMC and record the payment
Generate an invoice from a service job with one click and send the PDF link on WhatsApp. Then record the payment as UPI, card or cash. GST invoices with the CGST/SGST split are on the Growth and Premium plans. Note: RO Service Pro records your collections. It does not process your customers' payments.
Move your AMC list from Excel or a diary
Already have a customer list? Customer Import is available on all plans, including Free. Import your customers first, then add AMC details to the customers who have contracts.
Plans for AMC management
| Plan | Price | AMC Features & Customer Limits | Action |
|---|---|---|---|
| Free | ₹0 forever | AMC contracts, 50 customers, 25 RO machines, manual WhatsApp Click-to-Chat | Start Free |
| Starter | ₹499/month | Basic AMC contracts, 500 customers, technician assignment and mobile dashboard, automated email reminders | Choose Starter |
| Growth | ₹999/month | Full AMC management and Auto-Visits, retention reports, GST invoices, 2,000 customers | Start Growth Trial |
| Premium | ₹3,999/month | Advanced AMC, unlimited customers, 5,000 automated WhatsApp reminders/month | Choose Premium |
Frequently asked questions
What is RO AMC management software?
It is software that helps an RO service business keep track of Annual Maintenance Contracts. RO Service Pro stores each AMC with the customer and machine, schedules visits, tracks expiry dates and helps you renew contracts on time.
Can it send AMC renewal reminders on WhatsApp?
Yes. Every plan can send 1-click AMC renewal reminders through WhatsApp Click-to-Chat. Automated WhatsApp reminders (5,000 per month) are on the Premium plan. Starter and above also get automated email reminders.
Does it schedule AMC visits automatically?
Auto-Visits are included on the Growth and Premium plans. On Free and Starter, you manage AMC contracts and plan the visits yourself.
Can I import my existing AMC customers?
Yes. Customer Import is available on all plans, including Free. After the 14-day trial, more than 50 customers needs a paid plan. Your data is never deleted.
Is there a free plan?
Yes. The Free plan costs ₹0 forever and needs no credit card. It covers 50 customers and 25 RO machines. Every new account also gets a 14-Day Growth Trial.
How do I see a demo?
Book a walkthrough on WhatsApp at +91 79737 21809 or from the demo page. You can also email contact@inludhiana.com.